At Vista Vela, we are committed to protecting your privacy in accordance with UK law, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

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Information We Collect

• Personal Information: When you make a purchase, subscribe to our newsletter, or create an account, we collect personal data such as your name, email address, shipping address, and payment details.

• Usage Data: We collect information on how you interact with our website, including your IP address, browser type, and pages visited, to improve our services and user experience.

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How We Use Your Information

• Order Processing: To process and fulfil your orders, including sending you emails to confirm your order status and shipment.

• Customer Support: To provide customer support and respond to your inquiries.

• Marketing: To send you promotional offers and updates if you have opted to receive them. You can opt out of these communications at any time.

• Site Improvement: To analyse website usage and improve our website’s functionality and user experience.

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Sharing Your Information

• We do not sell or rent your personal information to third parties.

• We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

• We may also disclose your information if required by law or to protect our rights, property, or safety.

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Cookies

• We use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

• You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

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Your Rights

• Access: You have the right to request access to the personal data we hold about you.

• Rectification: You can request that we correct any inaccuracies in your personal data.

• Erasure: You have the right to request the deletion of your personal data, subject to certain legal obligations.

• Restriction: You can request that we restrict the processing of your personal data.

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection: You have the right to object to the processing of your personal data under certain circumstances.

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Security

• We implement a variety of security measures to maintain the safety of your personal information.